Friday, May 29, 2009

Misc.

Not a whole lot of time in the next 10 days to myself. With Julie taking off till June 7 to Disney, I will be extremely busy at the office.

Hopefully, I shall be able to keep my sanity and not loose my patience with customers. I was hoping for cooler weather while she was gone, but the weather forecast for Monday is HOT- HOT- HOT...

Today I not only have the phones to contend with, but trying to close out the month of May and do all of payroll before my part time helper leaves at one or two. I did ask her to come in at 8 instead of 9.
She will help part time on Monday-Tuesday-Wednesday but on Thursday she goes to Florida to her daughter's graduation so next Thursday and Friday it is just me and the boys.. (Ya,) and if they are like last night, they all desert me and leave me totally alone to cope. When the shop man goes home and they do that, he will lock the back up, but it is up to me to lock up the rest, and man the 4 phone lines, and all the walk in customers.

Yesterday while Janis and I were alone, we had a customer come in for a pick up of an air conditioner. They had told me it was marked out back ready for him to pick up. After a number of phone calls from my cell phone - we found the correct model # of which unit it should have been, but no markings that I could see, and it definitely wasn't where it should have been. I had to go back up front and pull all his paper work- not just his invoice that was on the counter and discovered, yes, Mark had pulled the serial # tag and I had to find that unit--or all the serial #'s would be wrong.... (Found it---at the back wall--one a/c on top of it and one beside it and one in front of it). PUSH---PULL -- Verna - you are in a skirt today, and these things are heavy..... The customer helped pull the one on top of it over onto the one beside it-- I pulled the one from in front of it..... then went for a two wheel Dolley......As he got it to his truck and we got it loaded I told him, had I had to do it alone, he probably wouldn't have gotten it and would have to come back. (He thought that might have been interesting to watch since I was indeed wearing a knee length skirt). (Perverts)....

The unit was indeed marked like they said it was---I have a bone to pick with the kid who worked in the shop the other day and put the unit back into our stock stuff and didn't leave it sitting out by the doors for customer pick up. (of course he had called in yesterday--had no sitter) so the shop man had to go out and help one of the other guys since the job had to be done...that had left me with no help out back and all the salesmen were out.--Plus where in the crap are the service men when you need physical help? They were out trying to get peoples cooling going, and I must say did stay busy all day.

We might be able to get a few no cooling today- if we get any, but unless you are willing to pay after hours rates it might be Monday or Tuesday before they get there.
People don't like it when you ask at 8 a.m. if they want after hours or wait their turns. But, both Julie and I have found people like it better when we are totally honest with them. (Tho there are always a few who don't understand and are very demanding). (Plus if they have a service man scheduled to come---Why the ---can't they stay home and answer their phones?)......PEOPLE---PEOPLE.....sometimes I really love them. :)

In a previous post--- Lake Shore Drive in Chicago-- closed from 5 a.m. to 10 a.m. I was under the impression it might just have been on Memorial Day week end, but they really never told us.

I am grateful I had such a good, relaxing week end--- Since I'll be working my bottom off with Julie gone...

I do know, I do NOT want to work this hard everyday, it is very nerve racking.
And Yes, I know I used to do all of it alone for years, but that was back when I was a bit younger. Plus I am sure my family---especially my daughter suffered back then because I was not home on time and left early for work. Since part of the time I drove over 40 miles one way to get there.
(REMINDS ME OF ANOTHER STORY----LAUNDRY) I'll have to do that one later.

So, if I don't get much blogging done in this next week, all of you will know I am trying to find my bottom half--since I've been working it off. :) hee, hee.

2 comments:

Sherri said...

Sending a few extra prayers for your sanity in the next week! I enjoyed your post. I was laughing at your expense.

Anonymous said...

Well I will be thinking of you this weekend! I have not gotten a weekend all month..so I am looking ofrward to tow whole days off..and two of my girls home...I hope you survive...Will be praying..Shi~